ServicesBusiness Travel Charge
Digital
**MGI Business Travel Charge — On-Site IT Service**
**Professional support, delivered to your business.**
When technology problems interrupt your workday, MGI Computers brings hands-on assistance to your location. Our Business Travel Charge covers technician travel for a scheduled on-site service visit, so your business can receive support where its equipment is used.
On-site services can include:
- Desktop and laptop troubleshooting and repair
- Network, Wi-Fi, and internet connectivity troubleshooting
- Printer and peripheral setup
- Software installation and configuration
- Computer maintenance and performance troubleshooting
- Business technology setup and support
We review your concerns, explain the recommended work, and help you determine the next steps.
**Please note:** This item covers the travel charge. Diagnostic labor, repairs, parts, software, and additional services are billed separately unless included in your estimate or service agreement. Appointments are subject to dispatch confirmation and service-area approval.
**Serving the Youngstown & TriCounty Area.**
$50.00One-time purchase
Digital delivery
ServicesMGI Premium Support/Service – 24/7 365
MonthlyDigital
**MGI Premium Support/Service — 24/7 • 365**
**Technology support when you need it. Billed monthly.**
Technology problems don’t follow business hours. MGI Premium Support/Service gives you access to assistance 24 hours a day, seven days a week, 365 days a year—including weekends and holidays.
From everyday computer issues to urgent service interruptions, MGI Computers helps identify the problem, explain your options, and work toward getting your technology back on track.
**Support for your technology needs**
Depending on your selected plan, assistance can cover:
- Desktop and laptop troubleshooting
- Software, email, and application issues
- Network, Wi-Fi, and connectivity problems
- Printers and connected equipment
- Business phone system troubleshooting
- Remote diagnostics and guided assistance
- Maintenance and service coordination for covered equipment
**Help beyond regular business hours**
Contact MGI Support when an issue occurs, with remote assistance where appropriate. Issues requiring hands-on work can be coordinated for on-site service under your agreement.
**Monthly coverage built around your needs**
Your service agreement identifies covered users, devices, systems, included labor, response targets, and any additional charges. Parts, replacement equipment, software licenses, travel, and on-site work are included only when expressly listed.
**24/7/365 refers to support availability. Response and resolution times depend on issue severity and your service agreement; it does not guarantee immediate repair or unlimited labor.**
**MGI Computers — Support for the technology you rely on.**
$500.00Monthly
Digital delivery
ServicesMGI Standard Support/Service w/Weekends – 9am-5pm Sun-Sat
MonthlyDigital
## MGI Standard Support/Service with Weekends**Monthly Service • 9 AM–5 PM • Sunday–Saturday**
Keep your technology working with dependable support seven days a week—including weekends. MGI Standard Support/Service provides assistance during regular daytime hours through a convenient monthly service plan.
**Support for your everyday technology needs:**
- Desktop and laptop troubleshooting
- Software, email, and application assistance
- Network, Wi-Fi, and connectivity issues
- Printer and peripheral troubleshooting
- Remote diagnostics and technical assistance
- Maintenance and service coordination for covered equipment
**Weekend availability. Monthly convenience.**
Get help with technology problems throughout the week, with support available from **9 AM to 5 PM, Sunday through Saturday**.
Covered equipment, included labor, response times, and on-site service are defined by your service agreement. Parts, replacement equipment, software licenses, and travel charges are separate unless included in your plan.
**MGIComputers.com**
$250.00Monthly
Digital delivery
ServicesMGI Standard Support/Service – 9am-5pm Mon-Fri
MonthlyDigital
## MGI Standard Support/Service**9 AM–5 PM • Monday–Friday • Billed Monthly**
Keep your home or business technology working with dependable weekday support from MGI Computers. Our monthly Standard Support/Service plan provides access to technical assistance during regular business hours.
**Get help with:**
- Desktop and laptop troubleshooting
- Software, email, and application issues
- Network, Wi-Fi, and connectivity problems
- Printers and connected devices
- Remote diagnostics and technical guidance
- Maintenance and service coordination for covered equipment
From everyday questions to unexpected computer problems, MGI helps you get back to what matters.
Covered equipment, included labor, response times, and on-site service are defined by your service agreement. Parts, replacement equipment, software licenses, and travel charges are separate unless included in your plan.
**MGIComputers.com**
$150.00Monthly
Digital delivery
ServicesResidential Travel Charge
Digital
**MGI Residential Travel Charge — In-Home Computer Service**
**Friendly technology support, right at your doorstep.**
Skip the hassle of disconnecting your equipment and bringing it to a shop. MGI Computers comes to your home to help troubleshoot computer problems, set up equipment, and keep your technology running smoothly.
Our Residential Travel Charge covers technician travel to your home for a scheduled service visit.
**In-home services can include:**
- Desktop and laptop troubleshooting and repair
- Home Wi-Fi and internet connectivity troubleshooting
- Printer setup and connection assistance
- New computer setup and software installation
- Virus and malware removal
- Computer maintenance and performance troubleshooting
- Help using your computer and connected equipment
We listen to your concerns, explain recommended work in plain language, and help you understand the next steps.
**Travel charge only:** Diagnostic labor, repairs, parts, software, and additional services are billed separately unless included in your estimate or service agreement. Appointments are subject to dispatch confirmation and service-area approval.
**Serving the Youngstown & TriCounty Area.**
$25.00One-time purchase
Digital delivery
