**Technology support when you need it. Billed monthly.**

Technology problems don’t follow business hours. MGI Premium Support/Service gives you access to assistance 24 hours a day, seven days a week, 365 days a year—including weekends and holidays.

From everyday computer issues to urgent service interruptions, MGI Computers helps identify the problem, explain your options, and work toward getting your technology back on track.

**Support for your technology needs**

Depending on your selected plan, assistance can cover:

- Desktop and laptop troubleshooting

- Software, email, and application issues

- Network, Wi-Fi, and connectivity problems

- Printers and connected equipment

- Business phone system troubleshooting

- Remote diagnostics and guided assistance

- Maintenance and service coordination for covered equipment

**Help beyond regular business hours**

Contact MGI Support when an issue occurs, with remote assistance where appropriate. Issues requiring hands-on work can be coordinated for on-site service under your agreement.

**Monthly coverage built around your needs**

Your service agreement identifies covered users, devices, systems, included labor, response targets, and any additional charges. Parts, replacement equipment, software licenses, travel, and on-site work are included only when expressly listed.

**24/7/365 refers to support availability. Response and resolution times depend on issue severity and your service agreement; it does not guarantee immediate repair or unlimited labor.**

**MGI Computers — Support for the technology you rely on.**