Gartner Keynote Bites into AI ‘Sandwich’

ORLANDO, Fla. -- During their opening keynote Monday at the Gartner IT Symposium/Xpo 2024, analysts Mary Mesaglio and Hung LeHong described the key ingredients to building a successful AI stack and how businesses and organizations should pace themselves.

“Because of the relentless innovation happening in the tech vendor race, CIOs feel like they are always living the hype, which the reality of their AI outcomes race -- how tough it is to get value -- makes it feel like they are also in the trough,” Mesaglio said.

The conference was expected to attract more than 8,000 CIOs and senior IT leaders. With an arms race to adopt AI and GenAI strategies, the analysts tried to add some clarity for business leaders who may have varying degrees of need.

They also talked about the different races going on to adopt GenAI. It’s important to understand, they said, that the vendor race happening should be separated from their own race to implement AI technologies. CIOs are bearing most of the burden of rapid AI innovation expectations: A Gartner survey showed 57% of CIOs were tasked with creating an AI strategy.

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