The IT job market has become highly competitive in recent months, particularly for individuals seeking remote or hybrid roles, since many employers are now focusing on a return to office, says Jeremy Rafuse, vice president of IT and digital workplace head at remote management and support, and business communication software firm GoTo. "There are still signs of positive growth, however," he notes in an online interview. Rafuse points to a recent report from the Computing Technology Industry Association (CompTIA) indicating that the US tech workforce is expected to experience an increase of 300,000 jobs in 2024. "That means there are still great opportunities on the horizon for those with the right skillsets."
IT pros looking for employment can separate themselves from the competition by stressing their technical and soft skills, Rafuse says. "On the tech front, applicants should show their experience with AI and machine learning, technologies that many companies have pivoted toward in the last few years," he observes. Yet Rafuse observes that it's also important to demonstrate an aptitude for management, security, and customer experience. "Other integral soft skills include strong communication, emotional intelligence, and patience." Such attributes indicate an ability to work as part of a team and larger workforce. "This can make all the difference when seeking to stand out in a deep applicant pool."
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