Delta Air Lines is suing CrowdStrike to recover the $500 million in revenue it lost due to the Crowstrike outage earlier this year, which led to an assortment of issues and disrupted businesses, airlines, healthcare providers, and more.
The cause of the infamous outage that occurred in July was a defective threat intelligence update for the CrowdStrike Falcon Sensor, a cloud-based endpoint detection and prevention software. After investigating the issue, CrowdStrike reported that its engineering team had discovered a bug in the memory scanning prevention policy, a flaw that was not identified during testing stages. That ultimately led to Microsoft servers displaying the "blue screen of death" across the world, and collective disarray in response.
At the time of the outage, Delta reported that it had to cancel thousands of flights — about 7,000 between July 19 and July 24 — affecting 1.3 million customers and prompting multiple class-action lawsuits.
In
its
Securities
and
Exchange
Commission
(SEC)
filing,
the
airline
estimated
that recovery
from
the
outage would
cost
around
$170
million.
Now,
the
airline
is
seeking
legal
recourse
to
regain
its
lost
funds,
plus
punitive
damages
for
the
outage.
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