/* Shared support resource workspace. Scoped to avoid changing ticket queues or other programs. */
body .support-main.support-tools{display:block;max-width:none;width:100%;margin:0;padding:0;color:#18334f}
.support-tools,.support-tools *{box-sizing:border-box}.support-tools>*{min-width:0}.support-tools h2,.support-tools h3{color:#173651;line-height:1.3}.support-tools p{line-height:1.65}.support-tools .st-hero{display:flex;align-items:center;justify-content:space-between;gap:28px;padding:clamp(24px,3.4vw,40px);border-radius:22px;background:linear-gradient(125deg,#112b4e,#1f5477 75%,#2d7091);color:#fff;box-shadow:0 18px 40px #0d26402e;margin:0 0 20px;overflow:hidden}
.st-hero-copy{display:flex;align-items:flex-start;gap:20px;min-width:0}.st-hero-copy>div{min-width:0}.st-hero-icon{display:grid;place-items:center;flex:0 0 54px;width:54px;height:54px;border-radius:16px;background:#ffffff1a;border:1px solid #ffffff38}.st-hero-icon svg{width:29px;height:29px}.support-tools .st-hero h1{color:#fff;margin:8px 0 10px;font-size:clamp(27px,3vw,40px);line-height:1.12;overflow-wrap:anywhere}.support-tools .st-hero p{color:#d7e9f5;margin:0;max-width:650px;font-size:14px}.st-kicker{display:block;font-size:10px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:#48718d}.st-hero .st-kicker{color:#a9dded}.st-actions{display:flex;align-items:center;flex-wrap:wrap;gap:10px}.st-hero>.st-actions{flex-shrink:0;max-width:100%}
body .support-tools .st-button,body .support-tools .support-button{display:inline-flex;justify-content:center;align-items:center;gap:8px;min-height:44px;max-width:100%;padding:11px 17px;background:#175684;border:1px solid #175684;border-radius:10px;color:#fff!important;font-family:inherit;font-weight:700;font-size:13px;line-height:1.4;text-decoration:none;box-shadow:none;cursor:pointer;white-space:normal;text-align:center}
body .support-tools .st-primary{background:#176443;border-color:#176443}body .support-tools .st-secondary{background:#eff5fa;border-color:#cbdce8;color:#204c6d!important}body .support-tools .st-hero-button{background:#f5be55;border-color:#f5be55;color:#183454!important}body .support-tools .st-button:hover,body .support-tools .support-button:hover{filter:brightness(.94);text-decoration:none}body .support-tools .st-button:disabled{opacity:.65;cursor:not-allowed}body .support-tools a:focus-visible,body .support-tools button:focus-visible,body .support-tools summary:focus-visible{outline:3px solid #2b86b5;outline-offset:4px}.support-tools .st-hero a:focus-visible{outline-color:#fff}
body .support-tools .st-program-nav{margin:0 0 22px;gap:8px;background:#fff;border-color:#d6e2ed}.st-metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,190px),1fr));gap:14px;margin:22px 0}.st-metric{display:flex;align-items:center;gap:14px;border:1px solid #d6e2ed;border-radius:15px;background:#fff;padding:18px;min-width:0;box-shadow:0 5px 16px #17335106}.st-metric-icon,.st-empty-icon{display:grid;place-items:center;width:42px;height:42px;flex:none;background:#edf4fb;color:#27698b;border-radius:12px}.st-metric-icon svg,.st-empty-icon svg{width:23px;height:23px}.st-metric strong{display:block;font-size:25px;line-height:1.2;color:#163955}.st-metric div>span{display:block;margin-top:5px;color:#577084;font-size:12px;font-weight:650}
.st-split{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:22px;align-items:start}.st-card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,300px),1fr));gap:18px;margin:20px 0}.support-tools .st-panel{border:1px solid #d6e2ed;border-radius:18px;padding:24px;background:#fff;color:#18334f;box-shadow:0 8px 24px #17335108;margin-bottom:22px;min-width:0}.st-card-grid>.st-panel{margin:0}.st-panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;border-bottom:1px solid #e2ebf2;padding-bottom:18px;margin-bottom:20px}.support-tools .st-panel h2{font-size:21px;margin:6px 0 10px}.support-tools .st-panel h3{font-size:16px;margin:5px 0 8px}.support-tools .st-panel-head p{font-size:13px;color:#597185;margin:0}.st-icon{width:26px;height:26px;color:#35779d;flex:none}.st-icon svg{width:100%;height:100%}
.support-tools .st-form{display:grid;gap:18px;margin:0;padding:0;border:0;background:transparent}.st-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.st-span{grid-column:1/-1}.support-tools label{display:grid;gap:8px;font-size:13px;font-weight:700;min-width:0;color:#23445f}.support-tools input:not([type=hidden]):not([type=checkbox]):not([type=radio]),.support-tools select,.support-tools textarea{display:block;width:100%;max-width:100%;min-width:0;min-height:46px;padding:11px 12px;margin:0;border:1px solid #bfcfdd;border-radius:10px;background:#f9fbfd;color:#173651;font-family:inherit;font-weight:400;font-size:15px;line-height:1.5;box-sizing:border-box}.support-tools textarea{min-height:150px;resize:vertical}.support-tools input[type=color]{padding:4px!important;height:46px}.support-tools input:focus,.support-tools textarea:focus,.support-tools select:focus{outline:3px solid #c6e0f2;border-color:#246c9b}.support-tools .st-check{display:flex;align-items:center;gap:10px;min-height:44px;padding:10px 12px;background:#f3f7fb;border:1px solid #dde7ef;border-radius:10px;line-height:1.5}.support-tools input[type=checkbox],.support-tools input[type=radio]{width:19px;height:19px;min-height:19px;flex:none;margin:0;accent-color:#175684}.support-tools fieldset{border:1px solid #d6e2ed;border-radius:12px;padding:16px;margin:0;min-width:0}.support-tools legend{font-size:13px;font-weight:750;padding:0 6px;color:#23445f}.st-help{color:#587185;font-size:12px;margin:0;line-height:1.6}.support-tools .st-search{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap}.st-search label{flex:1 1 230px}.st-filters{display:flex;flex-wrap:wrap;gap:8px;margin:16px 0}.st-filters a{padding:8px 12px;border:1px solid #d5e2ec;background:#f3f7fb;border-radius:20px;text-decoration:none;color:#2f5875;font-size:12px;font-weight:700}.st-filters a[aria-current]{background:#174f79;color:#fff;border-color:#174f79}.st-badge{display:inline-flex;align-items:center;font-size:11px;font-weight:750;padding:5px 9px;line-height:1.35;border-radius:8px;color:#355773;background:#edf3f9}.st-badge-good{color:#185436;background:#e6f4eb}.st-badge-warm{color:#805410;background:#fff2d4}.st-badges{display:flex;flex-wrap:wrap;gap:7px;margin:10px 0}.st-resource{display:block;padding:18px;border:1px solid #d8e5ee;border-radius:13px;text-decoration:none;color:#254863;background:#fff;margin:12px 0;overflow-wrap:anywhere}.st-resource:hover{border-color:#74a6c5;background:#f6faff}.st-resource.is-current{border-left:4px solid #23709f;background:#eff7fd}.st-resource p{font-size:13px;color:#587185;margin:8px 0}.st-resource small{font-size:11px;color:#607b90}.st-empty{text-align:center;padding:30px 18px;border:1px dashed #c6d9e7;border-radius:14px;background:#f6fafe;color:#587185}.st-empty-icon{margin:0 auto 12px}.st-empty h3{margin:0 0 8px}.st-empty p{font-size:13px;margin:0}.st-callout{border-left:4px solid #2d799b;border-radius:0 12px 12px 0;background:#edf5fb;padding:16px 20px;color:#294f68;margin:20px 0;font-size:13px}.st-error{background:#fff1f0;border:1px solid #e9b9b5;border-radius:12px;color:#922f27;padding:16px;margin:18px 0;overflow-wrap:anywhere}.st-article{white-space:pre-wrap;line-height:1.8;font-size:15px;overflow-wrap:anywhere}.st-report-table{overflow-x:auto;max-width:100%;border:1px solid #e1e9f0;border-radius:12px}.support-tools table{border-collapse:collapse;width:100%;margin:0;font-size:13px;background:#fff}.support-tools th,.support-tools td{padding:13px 14px;border-bottom:1px solid #e4ecf2;text-align:right;white-space:nowrap;color:#294b67}.support-tools thead th{background:#edf4fa;font-size:11px;color:#436580}.support-tools th:first-child,.support-tools td:first-child{text-align:left;white-space:normal;min-width:160px;overflow-wrap:anywhere}.support-tools tbody tr:nth-child(even){background:#f8fbfd}.st-report-bar{display:block;height:4px;max-width:100%;background:#5e9fc2;margin-top:7px;border-radius:5px}.st-priority-dot{width:14px;height:14px;border-radius:50%;border:2px solid #fff;box-shadow:0 0 0 1px #becedb;display:inline-block;margin-right:8px}.st-disclosure{border:1px solid #d6e2ed;border-radius:12px;margin:14px 0;padding:14px 16px;background:#f8fbfd}.st-disclosure summary{cursor:pointer;font-weight:750;color:#234966}.st-disclosure[open] summary{margin-bottom:18px}
/* Reply composer is scoped separately, retaining the existing ticket actions. */
body .support-main .support-card form.st-reply-composer{display:grid;gap:18px;margin:24px 0 0;padding:24px;border:1px solid #bcd4e5;border-top:4px solid #2c719a;border-radius:16px;background:#f3f8fc;color:#18334f}.st-reply-composer h3{margin:0 0 6px;color:#18334f;font-size:23px}.st-reply-composer .st-reply-intro{margin:0;color:#526c81;font-size:13px}.st-reply-composer label{display:grid;gap:8px;font-size:13px;font-weight:700}.st-reply-composer textarea{min-height:180px!important;line-height:1.65}.st-reply-composer .st-reply-private{display:flex!important;align-items:center;gap:12px;padding:12px;background:#fff3d9;border:1px solid #ead09b;border-radius:10px;color:#6f4b12}.st-reply-private input{width:19px;height:19px;flex:none;margin:0}.st-reply-composer button{justify-self:start;min-width:160px;background:#176443!important;border-color:#176443!important;color:#fff!important}.st-reply-composer input[type=file]{padding:12px;border:1px dashed #afc9dc;border-radius:10px;background:#fff;width:100%}
@media(max-width:1050px){.st-split{grid-template-columns:1fr}.support-tools .st-hero{align-items:stretch;flex-direction:column}.st-hero>.st-actions{align-self:flex-start}.st-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:600px){.support-tools .st-hero{padding:24px 20px}.st-hero-copy{gap:12px}.st-hero-icon{display:none}.support-tools .st-panel{padding:18px}.st-form-grid{grid-template-columns:1fr}.st-metric{padding:14px 10px;gap:9px}.st-metric-icon{width:32px;height:32px}.st-metric strong{font-size:22px}.st-actions{align-items:stretch}.st-search .st-button{flex:1}.st-hero>.st-actions,.st-hero .st-button{width:100%}.st-panel-head{flex-wrap:wrap}.st-reply-composer{padding:18px!important}.st-reply-composer button{width:100%}}
@media print{.st-program-nav,.st-hero .st-actions,.st-search{display:none!important}.support-tools .st-hero{background:#fff;color:#111;box-shadow:none;border:1px solid #bbb}.support-tools .st-hero h1,.support-tools .st-hero p,.support-tools .st-hero .st-kicker{color:#111}.support-tools .st-panel{box-shadow:none;break-inside:avoid}.st-report-table{overflow:visible}}